La'tia Browne BSc, Acim
About La'tia Browne BSc, Acim
La'tia Browne BSc, ACIM, is the Manager of Patient Support Programs (PSPs) - Strategy & Operations at Bristol Myers Squibb in London, UK. She has extensive experience in customer service operations and compliance analysis within the pharmaceutical industry.
Professional Role at Bristol Myers Squibb
La'tia Browne currently serves as Manager of Patient Support Programs (PSPs) in Strategy&Operations at Bristol Myers Squibb. Based in London, United Kingdom, she is responsible for developing and implementing care-closer-to-home strategies for pharmaceutical products. Her role particularly focuses on aligning Patient Support Programs with ABPI code requirements to ensure compliance and enhance patient support.
Previous Experience at Celgene
Prior to her current role, La'tia Browne worked at Celgene in various capacities. She was an Associate Manager in Customer Service Operations from 2019 to 2021. Before that, she served as a TCS Compliance Analyst for 10 months between 2018 and 2019 and as Operations Support Administrator in Risk Management Operations for 6 months from 2017 to 2018. These roles provided her with extensive experience in customer service management and compliance within the pharmaceutical industry.
Career at Clinisupplies Ltd and Triple Red
In 2017, La'tia Browne worked at Clinisupplies Ltd as a Customer Care Specialist and Dispensing Assistant for 6 months. She also gained experience at Triple Red, where she served as a Technical Support Representative for 3 months and a Consumable Sales Specialist for 4 months. These positions allowed her to develop skills in customer care and technical support within the healthcare sector.
Early Work Experience
Earlier in her career, La'tia Browne held several roles that contributed to her diverse expertise. She worked at ClickZ.com as an Account Executive for 5 months in 2016. In the same year, she completed a work experience placement at The Francis Crick Institute. Additionally, she served at Apple as a Specialist and Cashier for 3 years and at Coventry University as a Student Advocate for 7 months. These roles helped her build a strong foundation in customer service and operations.
Academic Background
La'tia Browne has a strong academic background in biological sciences. She graduated from Coventry University with a Bachelor of Science degree in Biology/Biological Sciences, General, with a focus on Biological and Forensic Sciences, between 2012 and 2015. Prior to that, she studied at Hatch End Sixth Form, achieving A Levels in Biology, Chemistry, and Maths from 2010 to 2012. She completed her secondary education at Hatch End High School, where she studied for her GCSEs from 2006 to 2010.