Li Xu
About Li Xu
Li Xu is a Senior Service Desk Analyst at Bristol Myers Squibb in Melbourne, Australia, specializing in troubleshooting complex application issues and managing information transit.
Company
Li Xu currently works at Bristol Myers Squibb, a global biopharmaceutical company. He serves as a Senior Service Desk Analyst at their office in Melbourne, Australia. Bristol Myers Squibb is involved in the discovery, development, and delivery of innovative medicines that help patients prevail over serious diseases.
Title
Li Xu holds the position of Senior Service Desk Analyst. In this role, he is responsible for troubleshooting complex field application and business process issues. His work is crucial in ensuring that the company's IT infrastructure runs smoothly and efficiently.
Education and Expertise
Li Xu studied at the University of Melbourne, where he earned a Master's degree in Information Systems. He attended from 2012 to 2014. His expertise lies in managing information transit, generating business application reports, and identifying trends in issue reporting to devise preventive solutions. He is also skilled in application testing, upgrades, and deployment.
Background
Li Xu has a background in Information Systems, which he studied at the University of Melbourne. Over the years, he has specialized in troubleshooting complex field application and business process issues. His role often involves collaborating with business teams to ensure successful application testing, upgrades, and deployment.
Skills and Specializations
Li Xu specializes in troubleshooting complex field application and business process issues. He is adept at managing information transit and generating business application reports. He is also proficient in analyzing and identifying trends in issue reporting to create preventive solutions. Additionally, Li Xu is fluent in both English and Mandarin, which allows him to effectively communicate with a diverse client base.