Matthew Whitaker
About Matthew Whitaker
Matthew Whitaker is a Scheduling and Cell Logistics Specialist II at Bristol Myers Squibb in Seattle, Washington. He has previously worked in various roles at Aiphone Corporation and Booking.com, and holds a Bachelor's degree in Japanese Language from Western Washington University.
Title
Matthew Whitaker holds the position of Scheduling and Cell Logistics Specialist II at Bristol Myers Squibb. He is based in Seattle, Washington, United States.
Professional Experience at Aiphone Corporation
Matthew worked at Aiphone Corporation in Redmond, Washington, for a total of approximately two years. Initially, he served as a Customer Service Representative from 2019 to 2020, for 11 months. He was later promoted to Purchasing Specialist, a role he held from 2020 to 2021. During his tenure, he achieved a 99.5% average accuracy rate in entering customer purchase orders, chaired the company survey committee, and was promoted to a role encompassing various responsibilities such as component usage monitoring and internal ISO auditing.
Role at Booking.com
Matthew Whitaker worked as a Customer Service Specialist at Booking.com from 2018 to 2019 in the Greater Seattle Area. While there, he received an award for exceptional handling of a difficult call, demonstrating his strong customer service skills.
Education and Language Skills
Matthew studied at Western Washington University, where he earned a Bachelor's degree in Japanese Language from 2013 to 2018. Additionally, he attended KCP International Language School from 2014 to 2015, furthering his proficiency in Japanese. This bilingual capability adds a valuable dimension to his professional skill set.
Professional Skills and Responsibilities
Throughout his career, Matthew has demonstrated a broad range of professional skills. At Aiphone Corporation, he improved cross-team collaboration by working closely with the Accounting, Engineering, and Production departments. His roles often involved components usage monitoring, PO creation, AP liaison duties, and internal ISO auditing. Such experience underscores his competencies in logistics, purchasing, and customer service.