Melissa Oscar
About Melissa Oscar
Melissa Oscar is the Client Services Manager at Bristol Myers Squibb, with a background in recruitment and client services across various industries.
Current Role at Bristol Myers Squibb
Melissa Oscar is working as a Client Services Manager at Bristol Myers Squibb. She was promoted to this position in May 2021 after demonstrating her ability to manage senior stakeholders and streamline processes. Her role involves acting in an advisory capacity to enhance the reputation of the company and partnering with senior client stakeholders to define resourcing strategies.
Previous Experience at Delta Air Lines
Melissa Oscar served as a Team Lead - Client Services at Delta Air Lines from 2019 to 2020. During her 6-month tenure, she focused on improving the efficiency of client services, ensuring high standards of client satisfaction.
Career at Credit Suisse
From 2013 to 2019, Melissa Oscar worked at Credit Suisse as the Candidate Care and Interview Scheduling Team Lead. In this role for six years, she increased the percentage of candidates scheduled within 48 hours from 40% to 65%-70%, while reducing the number of candidates scheduled over 72 hours due to business or hiring team requests from 35% to 10% through coaching best practices.
Short-Term Roles in 2013
In 2013, Melissa held multiple short-term roles. She worked as a Contract Recruiter for KeyBank in Cleveland, Ohio for one month, as a Sales & Marketing Recruiter for Hyland Software, Inc. in Westlake, Ohio for three months, and as a Recruiting Marketing Specialist for Farmers Insurance in the Columbus, Ohio Area for three months.
Early Career and Education
Melissa Oscar began her career as a Customer Success Representative at improveit! 360 from 2010 to 2011, before moving to roles such as Executive Recruiter at Rainmaker Resources, LLC and Associate Technical Recruiter at UNICON International. She holds a Bachelor's degree in Psychology from The Ohio State University.