Michael Di Paolo
About Michael Di Paolo
Michael Di Paolo is the Senior Director of Productivity Technical Services at Bristol Myers Squibb with over 15 years of experience in IT executive management.
Title
Michael Di Paolo currently holds the position of Senior Director, Productivity Technical Services at Bristol Myers Squibb in Princeton, New Jersey, United States.
Company
Michael Di Paolo is employed at Bristol Myers Squibb, a pharmaceutical corporation headquartered in Princeton, New Jersey. The company focuses on discovering, developing, and delivering innovative medicines that help patients prevail over serious diseases.
Professional Background
Michael Di Paolo has over 15 years of experience in IT executive management. He has held senior leadership roles across multiple organizations. His notable roles include Senior Director, Head of Information Technology Infrastructure at Kyowa Kirin, Inc.- U.S. from 2021 to 2023, and Senior Director, Customer Technology Service Experience at Realogy Holdings Corp. from 2019 to 2021. He also served as Director, Unified Communication & End User Technology at Celgene, and held various roles at Hibu, including AVP US Engineering and Vendor Management, and Director of US Infrastructure Engineering and Support. Earlier roles include Senior Manager, IT Customer Service and Support at Teva Pharmaceuticals and IT Operations Manager at Dialogic.
Specializations and Core Competencies
Michael Di Paolo specializes in transforming IT organizations into high-performance entities. His core competencies encompass strategic IT planning and execution, budget and financial accountability, cross-functional team leadership, complex project coordination, relationship building, and ITIL best practices. He has successfully implemented initiatives to streamline, modernize, and optimize IT systems and processes across various domains such as end user computing, technical help desks, knowledge bases, and vendor management.
Innovative IT Solutions
Throughout his career, Michael Di Paolo has been passionate about delivering innovative and effective IT solutions that enhance productivity, efficiency, and quality for both internal and external stakeholders. His efforts have consistently resulted in significant improvements in organizational performance and customer satisfaction.