Michelle Terrell
About Michelle Terrell
Michelle Terrell is a Procurement Operations and eCommerce Specialist at Bristol-Myers Squibb in Tampa/St. Petersburg, Florida, with extensive experience in procurement and sourcing roles at Citi.
Current Role at Bristol-Myers Squibb
Michelle Terrell currently holds the position of Procurement Operations, eCommerce Specialist at Bristol-Myers Squibb in the Tampa/St. Petersburg, Florida area. In this role, she provides operational support for electronic purchase orders and invoices across North America. Her responsibilities also include overseeing Tier 1 support functions for handling invoice exceptions and supplier enablement, managing the ANID rematch process, and Vitalize ticket management. Additionally, she creates and maintains operations process documentation for procurement systems, assists suppliers with invoicing issues, and provides necessary training to ensure smooth operations.
Previous Roles at Bristol-Myers Squibb
Michelle Terrell previously worked at Bristol-Myers Squibb as a Procurement - Indirect Specialist from 2014 to 2015, also in the Tampa/St. Petersburg, Florida area. During her tenure, she was responsible for indirect procurement activities and contributed to the procurement process by supporting electronic purchase orders and invoice management. This role helped her gain significant experience in the field of procurement, which she continues to build upon in her current position.
Career at Citi
Michelle Terrell has had an extensive career at Citi, spanning various roles from 1998 to 2014. She started as an Administrative Assistant from 1998 to 2001, progressing to roles such as Risk and Control Manager, Compliance Manager, Metrics Analyst, Management Reporting Specialist, and Sourcing Support Specialist. Notably, she held the position of Strategic Sourcing & Procurement Services, Sourcing Support Specialist & Buyer from 2010 to 2014. These roles allowed her to develop a comprehensive skill set in risk management, compliance, procurement, and strategic sourcing.
Education Background
Michelle Terrell studied at H. B. Plant High School in Tampa, FL, where she gained a foundation in Business Administration and Management, General. She furthered her education at Hillsborough Community College, achieving qualifications in Medical Administrative/Executive Assistance and as a Medical Secretary. This educational background has equipped her with a diverse set of skills, contributing to her proficiency in various administrative and procurement roles throughout her career.
Procurement System Project Management
Since 2015, Michelle Terrell has been managing the integration process between suppliers and Ariba. In this capacity, she provides support for testing electronic purchase order and invoicing systems, ensuring they operate smoothly and efficiently. Her involvement in project management with Ariba and various suppliers highlights her capability in handling complex procurement tasks and overseeing the implementation of electronic systems. This role also involves creating detailed operations process documentation and maintaining effective communication with suppliers to resolve invoicing issues.