Randi W.

Randi W.

Senior Specialist, Global Product Quality Complaints @ Bristol Myers Squibb

About Randi W.

Randi W. is a Senior Specialist in Global Product Quality Complaints at Bristol Myers Squibb with over 20 years of experience in quality assurance and product complaints management.

Current Position at Bristol Myers Squibb

Randi W. serves as a Senior Specialist in Global Product Quality Complaints at Bristol Myers Squibb. Based in New Brunswick, New Jersey, Randi plays a pivotal role in ensuring the highest standards of quality for the company's products. This position involves a comprehensive approach to addressing and resolving product quality complaints, ensuring compliance with regulatory standards, and maintaining customer satisfaction.

Previous Experience at Mallinckrodt Pharmaceuticals

Before her current role, Randi was employed at Mallinckrodt Pharmaceuticals as a Complaint Analyst II. During her tenure from 2020 to 2021 in Bedminster, NJ, she focused on monitoring and analyzing product complaints. This role required meticulous attention to quality standards and regulatory compliance, contributing significantly to the company's quality assurance processes.

Career at Stryker

Randi has an extensive history with Stryker, having worked there for a total of 9 years. She began as a Quality Assurance Specialist from 2011 to 2015 in Cedar Knolls, NJ, where she managed quality control processes. From 2015 to 2020, she transitioned to the role of Product Complaint Analyst in Mahwah, NJ. Her work covered addressing product-related issues and ensuring the implementation of corrective actions to prevent reoccurrence.

Education and Qualifications

Randi W. holds a Bachelor of Arts degree in Communications from William Paterson University of New Jersey, where she studied from 1995 to 2000. Her academic background laid a strong foundation for her communication skills, which are essential for effectively managing product quality complaints and interacting with various stakeholders within the pharmaceutical and medical device industries.

Long-term Experience in Quality Assurance

With over 20 years of experience, Randi W. has built a robust career in quality assurance and product complaints management. Her roles across various pharmaceutical and medical device companies like Becton Dickinson and BAE Systems have equipped her with specialized skills in CAPA and document control. Her leadership in documentation and records management at Alfa Wassermann further underscores her expertise in regulatory compliance and data management.

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