Scott Brown
About Scott Brown
Scott Brown is a Knowledge Management, Collaboration, and SharePoint Analyst at Bristol-Myers Squibb with extensive experience in project management and digital analytics.
Current Position at Bristol-Myers Squibb
Scott Brown currently works at Bristol-Myers Squibb as a Knowledge Management / Collaboration / Sharepoint Analyst - IT. In this role, he has developed a Knowledge Management program and standard operating procedures within the supply chain. He has also architected and standardized a new SharePoint front end, delivering critical content in a single interface. Furthermore, Scott has delivered a new standard user interface to 10 functional units within the supply chain and facilitated the merge of two Jive platforms, eliminating over 20 underutilized sites.
Professional Experience at Chubb
Scott Brown has extensive experience at Chubb, where he served in multiple roles over several years. His tenure included roles such as Project Lead for Intranet Platforms, Digital Analytics/Internal Social Media Community Manager from 2008 to 2017 within Chubb Private Risk Services in Whitehouse Station, NJ. Additionally, he worked as a Project Manager from 2000 to 2005 and as an Infrastructure Project Manager from 1997 to 2005. His contributions to Chubb included developing KM and SharePoint Operational/Governance processes, facilitating seamless content migration to SharePoint, and leading site redesigns.
Educational Background
Scott Brown attended the County College of Morris from 2006 to 2007. He also pursued studies at Elizabethtown College. These educational experiences provided him with foundational knowledge and skills that have contributed to his professional success in knowledge management, collaboration, and IT roles.
Knowledge Management and SharePoint Initiatives
At Bristol-Myers Squibb, Scott Brown has successfully implemented multiple initiatives leading to significant operational improvements. He developed KM and SharePoint Operational/Governance processes, which reduced the need for approximately six full-time employees. He also executed the migration of over 8,000 pieces of content to SharePoint seamlessly. His efforts in site redesigns resulted in a 48% reduction in click counts and about a 20% reduction in redundant SharePoint sites.
Communities of Practice and Underwriting Expertise
Scott Brown developed Communities of Practice (COPs) on the Jive platform, which saved over 500 work hours per year and reduced irrelevant emails by roughly 50% in one use case. Additionally, he created a searchable digest of critical underwriting expertise, facilitating cross-pollination across silos and achieving approximately a 70% reduction in lost intelligence. These initiatives highlight his expertise in enhancing knowledge sharing and streamlining communication processes within organizations.