Sherry Kelly
About Sherry Kelly
Sherry Kelly is a Supervisor at Bristol Myers Squibb, specializing in REMS Customer Care - CAR T, with extensive experience in customer service and project management.
Current Role at Bristol Myers Squibb
Sherry Kelly currently holds the position of Supervisor, REMS Customer Care - CAR T at Bristol Myers Squibb. She is based in Summit, New Jersey, United States. In this role, she oversees the REMS Customer Care team, ensuring compliance and high standards of customer service.
Previous Roles at Bristol Myers Squibb and Celgene
Prior to her current position, Sherry Kelly worked at Bristol Myers Squibb as a Supervisor in REMS Customer Care from 2019 to 2020. Additionally, she served as a Supervisor in Customer Care at Celgene from 2018 to 2019, where she focused on overseeing customer service operations in the Greater New York City Area.
Early Career at Magellan Health
Sherry Kelly has significant experience at Magellan Health, having held several roles from 2011 to 2018. Her positions included Project Manager II, Consumer Engagement Lead, Member Experience and Care Assist Team Supervisor, and Supervisor of Customer Service for the Northeast Care Management Center. These roles were in Bridgewater, NJ, and Parsippany, New Jersey. She also focused on consumer engagement and customer service excellence.
Professional Experience at Chubb & Son
Sherry Kelly worked at Chubb & Son from 2000 to 2008. She held multiple positions such as Unit Manager for Texas Service Unit, Processing and Change of Producer, Research and State Reporting, and Underwriting Support. These roles emphasized her ability to manage and support various business units effectively.
Education and Certifications
Sherry Kelly studied Business with a minor in Textiles and achieved a BA from the University of Central Missouri, completing her studies in 1981. She also completed a Medical Coding Program at Raritan Valley Community College, where she received a certificate in 2011.