Sicilia Wilson
About Sicilia Wilson
Sicilia Wilson is a Front Line Support professional at Bristol Myers Squibb and a Graduate Engineer at Emerson Automation Solutions in Dublin, Ireland, with a diverse background in engineering and customer support roles.
Company
Sicilia Wilson is currently employed at two prominent companies in Dublin, County Dublin, Ireland. She holds the position of Front Line Support at Bristol Myers Squibb and also works as a Graduate Engineer at Emerson Automation Solutions. Wilson joined Emerson Automation Solutions in November 2022.
Education and Expertise
Sicilia Wilson holds a Bachelor of Mechanical Engineering from the University of Limerick, where she studied from 2018 to 2022. Her education helped her gain a strong foundation in engineering principles. She has acquired a mix of technical and customer support skills, making her well-versed in various engineering and support roles. Her diverse expertise encapsulates fields such as pharmaceuticals, cloud computing, and manufacturing.
Previous Work Experience
Wilson's professional history includes a variety of roles across multiple industries. She served as a Data Center Engineering Operations Technician Intern at Amazon Web Services (AWS) for two months in 2021. Before that, she worked as a Manufacturing Engineering Intern at Abbott for seven months from 2020 to 2021. Previous roles also include working as a Credit Controller at eir Ireland for two years from 2018 to 2020, and as a Shop Assistant at Longs Food Store Ltd for three years from 2015 to 2018.
Engineering Internships
During her academic years, Sicilia Wilson gained practical exposure through several engineering internships. At Amazon Web Services (AWS), she participated in data center engineering operations, obtaining hands-on experience in the cloud computing industry. Additionally, her role at Abbott as a Manufacturing Engineering Intern allowed her to contribute to production processes, honing her skills in a manufacturing environment.
Customer Support and Retail Experience
Besides her engineering background, Wilson has considerable experience in customer support roles. She worked as a Credit Controller at eir Ireland, handling financial transactions and managing customer accounts. Her initial foray into the workforce was as a Shop Assistant at Longs Food Store Ltd, where she developed strong customer service skills over a period of three years.