Simon Murphy
About Simon Murphy
Simon Murphy is a Customer Liaison at Bristol-Myers Squibb in Dublin, Ireland, with extensive experience in demand planning and customer service roles across multiple companies.
Current Role at Bristol-Myers Squibb
Simon Murphy is currently employed as a Customer Liaison at Bristol-Myers Squibb, located in Blanchardstown Corporate Park 2, Dublin 15, Ireland. He ensures efficient communication between Bristol-Myers Squibb and Pfizer, coordinating shipments of finished packs and bulk drums into the Pfizer warehouse in Belgium. Additionally, Simon monitors purchase order compliance, represents the packaging site in dealings with Pfizer, and manages new product launches and artwork change processes. He also handles supply chain escalations and oversees day-to-day operations.
Previous Experience in Customer Service Demand Management
Simon Murphy served as Customer Service Demand Management at MSD Nederland from 2013 to 2015, totaling 2 years in Haarlem Area, Netherlands. In this role, he focused on managing demand processes efficiently to meet customer requirements. His responsibilities likely included monitoring supply chain activities, managing forecasts, and ensuring prompt issue resolution for customer satisfaction.
Early Career in Sales and Operations
Simon's early career includes a series of pivotal roles at major companies. He worked at Cisco as a Sales Operations Support Manager from 2000 to 2003 and as a Reporting Analyst in Sales Business Operations from 2003 to 2005 in the Amsterdam Area, Netherlands. Prior to this, he held a position as a Channel Account Representative at Avnet Technology Solutions from 2005 to 2007. These roles equipped him with diverse skills in sales, operations, and customer support.
Education Background
Simon Murphy pursued his higher education at the University of Limerick, where he studied Law and History. He achieved a Bachelor of Arts in European Studies, a program he completed from 1991 to 1995 over four years. His academic background has provided him with a solid foundation in legal and historical perspectives, which complement his professional career in operational and customer-focused roles.
Experience in Supply Chain and Planning
Throughout his career, Simon Murphy has gained extensive experience in supply chain and planning roles. He worked as a Demand Planner at Reebok in the Amsterdam Area, Netherlands, for 7 months from 2012 to 2013. Prior to this, he served as a Consignment Warehouse Planner at Diageo Brands BV for five years from 2007 to 2012, where he managed the logistical aspects of warehouse consignment. His responsibilities across these roles included supply chain management, demand planning, and ensuring continuous supply chain operations.