Tammy Duffey
About Tammy Duffey
Current Position at Bristol-Myers Squibb
Tammy Duffey is currently employed at Bristol-Myers Squibb as the Business Systems and Process O2C Lead for EMEA and APAC. Based in the United Kingdom, Tammy is responsible for the successful planning, development, and execution of end-to-end Order-to-Cash projects within the EMEA and APAC regions. Her responsibilities include overseeing the resolution of operational system issues within the Order-to-Cash process to ensure timely completion. Additionally, Tammy acts as a liaison between the Order-to-Cash Global Process Owner team and the O2C Operations organization within EMEA.
Previous Roles at Bristol-Myers Squibb
Previously, Tammy Duffey served as a Customer Relationship Manager at Bristol-Myers Squibb. She held this role from 2014 to 2019, working out of Tampa, Florida, and later in the Tampa/St. Petersburg area. During her tenure, she gained significant experience in customer relationship management, contributing to the company's customer service and operational success.
Experience at JPMorgan Chase
Before joining Bristol-Myers Squibb, Tammy Duffey worked at JPMorgan Chase as a Collections Supervisor. From 2009 to 2013, she managed collections operations, leveraging her management skills to improve processes and ensure effective collections strategies. This role contributed to her extensive experience in management, particularly within the customer service and collections domains.
Education and Expertise
Tammy Duffey holds a Bachelor's Degree in Business Management from Western Governors University, earned between 2014 and 2019. Her educational background complements her over 10 years of management experience, particularly in customer service and collections across various industries. Tammy's expertise is also reflected in her current role, where she handles complex Order-to-Cash processes and system issues.
Personal Interests
Outside of her professional career, Tammy Duffey has a strong interest in various activities such as baseball, snorkeling, cooking, and going on cruises. She enjoys helping others, succeeding, learning, and growing, which aligns with her professional and personal development goals.