Yun Ting Wang
About Yun Ting Wang
Yun Ting Wang is an IT Service Desk Analyst at Bristol Myers Squibb in Mulgrave, Victoria, Australia, with a background in various service and accounting roles and a Master's degree in Information Systems from the University of Melbourne.
Current Position and Responsibilities
Yun Ting Wang currently holds the position of IT Service Desk Analyst at Bristol Myers Squibb in Mulgrave, Victoria, Australia. In this role, Yun Ting Wang is responsible for responding to incoming IT support requests, resolving computer network, hardware, and software issues. Additionally, Yun Ting Wang executes technical maintenance and oversees software installations and updates. These tasks are critical for ensuring the smooth operation of IT services within the company.
Previous Employment History
Yun Ting Wang has a diverse employment history spanning various industries. Prior to the current role at Bristol Myers Squibb, Yun Ting Wang worked at Metalstation Pty Ltd. as an Accounting Assistant in Sunshine, Victoria, Australia. Other roles include positions as a Food Server at Harvest Juice Bar in Melbourne, Victoria; Sales Staff at Candy Poppy in Taipei City, Taiwan; and Waitress positions at 頂鮮101 in Taipei City and Aoki Japanese Kitchen in Melbourne. Earlier in the career, Yun Ting Wang also worked as a Banquet Waitress at W Taipei and as a Foreigner Receptionist at GIS Group 集思國際會議顧問有限公司 in Taipei City.
Educational Background and Qualifications
Yun Ting Wang pursued higher education rigorously, starting with a Foundation in Business, Management, Marketing, and Related Support Services at Monash College from 2014 to 2015. This was followed by a Diploma in International Business at Monash College in 2016. Subsequently, Yun Ting Wang obtained a Bachelor's degree in Banking and Financial Support Services from Monash University in 2018. Most recently, Yun Ting Wang graduated from the University of Melbourne with a Master's degree in Information Systems in 2020, which added to the robust academic portfolio.
Experience in Customer Service and Food Industry
Before transitioning to an IT role, Yun Ting Wang accumulated substantial experience in the customer service and food industry. This includes tenure as a Waitress and Food Server at various establishments such as Aoki Japanese Kitchen in Melbourne, 頂鮮101 in Taipei City, and Harvest Juice Bar in Melbourne. Additionally, Yun Ting Wang handled sales responsibilities at Candy Poppy in Taipei and served as a Banquet Waitress at W Taipei, reflecting versatility and adaptability in different job environments.
Career Aspirations
Yun Ting Wang is actively seeking opportunities in IT services or information system roles, including internships. With a solid academic background in Information Systems from the University of Melbourne and practical experience as an IT Service Desk Analyst at Bristol Myers Squibb, Yun Ting Wang aims to advance a career in the IT sector. This pursuit reflects a commitment to staying updated with industry trends and continually enhancing technical skills.