Zhenyu Yang
About Zhenyu Yang
Current Role at Bristol-Myers Squibb
Zhenyu Yang serves as an IT Field Service Desk Analyst at Bristol-Myers Squibb in Melbourne, Australia. In this role, which he has held since April 2019, Zhenyu is responsible for managing information transit and generating business application reporting. He works closely with various business units on application testing, upgrades, and deployment. Zhenyu specializes in analyzing and identifying trends in issue reporting to devise preventive solutions, ensuring a seamless IT service experience for the company.
Previous Experience at Dialog Information Technology
Before joining Bristol-Myers Squibb, Zhenyu Yang worked as an IT Consultant (intern) at Dialog Information Technology. He worked there for two months in 2018 in Melbourne, Australia. This role helped him gain hands-on experience in the IT sector, paving the way for his future responsibilities at Bristol-Myers Squibb.
Educational Background
Zhenyu Yang holds a Master's degree in Information System from the University of Melbourne, where he studied from 2016 to 2018. Prior to this, he achieved a Bachelor of Applied Science (B.A.Sc.) in Informatics from Indiana University Bloomington, studying from 2012 to 2016. His foundational education was at Qinzhou city second middle school, where he studied from 2008 to 2011.
Language Proficiency
Zhenyu Yang is fluent in Mandarin and Cantonese, in addition to English. This multilingual capability enhances his communication with a diverse client base, allowing him to bridge language barriers effectively in his role as an IT Field Service Desk Analyst.