Miroslava G.
About Miroslava G.
Miroslava G. is a Merchant Success Manager at Brite Payments in Málaga, Spain, with a background in account management and customer support across various industries, including online gambling. She has developed strong negotiation and data analysis skills throughout her career, which spans roles at companies such as Paysafe Group and NYX Gaming Group.
Work at Brite
Currently, Miroslava G. serves as a Merchant Success Manager at Brite Payments, a position she has held since 2022. In this role, she focuses on enhancing merchant relationships and ensuring client satisfaction. Her responsibilities include managing accounts and utilizing her negotiation skills to achieve favorable outcomes for clients. Miroslava's work contributes to the overall success of the company by fostering strong partnerships with merchants.
Previous Experience at Paysafe Group
Miroslava G. has extensive experience at Paysafe Group, where she held multiple roles. She worked as a Sales Manager at Paysafe Prepaid Services Limited from 2019 to 2020 in County Dublin, Ireland. Prior to that, she was an Account Manager at paysafecard.com from 2016 to 2019 and served as B2B 2nd Line Support and Incident Coordinator from 2013 to 2016 in Gibraltar. Her roles involved account management, sales strategies, and client support.
Background in the Online Gambling Industry
Miroslava G. possesses expertise in the online gambling industry, a specialized area within the financial services sector. Her experience in this niche has equipped her with the necessary skills to navigate the complexities of merchant success in this field. This background enhances her ability to manage client relationships effectively and contribute to business growth.
Education and Expertise
Miroslava G. earned a Master's degree in Foreign Languages and Literatures from Constantine the Philosopher University in Nitra, where she studied from 2002 to 2007. Her educational background supports her professional roles, particularly in client communication and relationship management. Additionally, she possesses strong skills in Microsoft Excel, which are essential for data analysis and reporting in her current position.
Career Development and Skills
Throughout her career, Miroslava G. has developed strong negotiation skills, crucial for managing merchant success and ensuring positive outcomes for clients. Her proven track record in customer satisfaction highlights her focus on client retention and relationship management. Miroslava's diverse work history, including roles at Apple and Hertz Rent a Car, has contributed to her well-rounded skill set.