Linda Callahan
About Linda Callahan
Linda Callahan is a Customer Success Manager at BriteCore with extensive experience in technical support for farm mutual clients and a strong background in accounting and business management. She has worked in various roles, including Sr. Account Manager at IMT Insurance and Client Service Manager at Principal Financial Group, and is currently relocating to Denison, Texas.
Work at BriteCore
Linda Callahan has been serving as a Customer Success Manager at BriteCore since 2022. In this role, she focuses on ensuring client satisfaction and providing technical support tailored to farm mutual clients. Her responsibilities include managing client relationships and facilitating the implementation of software updates and program changes.
Previous Experience at IMT Insurance
Before joining BriteCore, Linda worked at IMT Insurance as a Senior Account Manager from 2012 to 2021. During her nine years there, she managed a commercial book of business that encompassed various insurance lines, including Property, Liability, Inland Marine, Auto, Workers Compensation, Umbrella, and Reinsurance. This experience provided her with a solid foundation in the insurance industry.
Current Role at Principal Financial Group
Linda is currently employed at Principal Financial Group as a Client Service Manager, a position she has held since 2021. In this capacity, she utilizes her expertise in customer service and technical support to assist clients in navigating financial services and products.
Education and Expertise
Linda Callahan has a diverse educational background. She earned a Bachelor of Arts in Business Management from William Penn University in 2006, an Associate of Arts from Indian Hills Community College in 2004, and a General Business Diploma from the American Institute of Business in 1995. Additionally, she studied Accounting at Simpson College for a year in 2017. Her education supports her expertise in resolving accounting issues, including setting up new accounts, balancing ledgers, and preparing financial reports.
Relocation and Personal Interests
Linda is in the process of relocating to Denison, Texas, due to her husband's new job opportunity. She has a strong passion for building professional customer relationships and is actively seeking to join an organization that values her enthusiasm for customer success.