Tom Baschoff
About Tom Baschoff
Tom Baschoff is a Senior Customer Success Manager at BriteCore, where he has worked since 2021. He holds a BS in Accounting from Saint Joseph's University and has extensive experience in customer success and operations across various companies in the financial services sector.
Work at BriteCore
Tom Baschoff has been serving as the Senior Customer Success Manager at BriteCore since 2021. In this role, he focuses on enhancing customer satisfaction and ensuring successful product adoption. His responsibilities include managing customer relationships and driving initiatives that align with client needs. His tenure at BriteCore reflects his commitment to customer success and operational excellence within the organization.
Education and Expertise
Tom Baschoff studied at Saint Joseph's University, where he earned a Bachelor of Science degree in Accounting. His educational background provides a strong foundation for his work in customer success and operations management, particularly in the financial services sector. His expertise includes managing complex business changes and leading redesign initiatives, which are essential in his current role.
Background
Tom Baschoff has a diverse professional background with significant experience in various leadership roles. He worked at Environmental Compliance Services, Inc. as Vice President from 1993 to 1999, followed by a position as Executive Vice President at Aon from 2000 to 2002. He then transitioned to XL Catlin as a Global Operations Executive from 2003 to 2006, before moving to iPipeline as a Customer Success Manager and Senior Project Manager from 2012 to 2018.
Achievements
Throughout his career, Tom Baschoff has been involved in leading redesign initiatives and managing strategic business changes. He has a proven track record in mentoring and coaching teams to achieve success through brand evaluation and performance metrics. His leadership style emphasizes collaboration and leveraging team strengths to meet organizational objectives.