Caleb Fleming
About Caleb Fleming
Caleb Fleming is a Customer Success Manager at Brivity, with extensive experience in the telecommunications industry, including various roles at AT&T. He also serves as an Ordained Minister with American Marriage Ministries and emphasizes employee development and community impact in his leadership style.
Work at Brivity
Caleb Fleming has been employed at Brivity as a Customer Success Manager since 2022. In this role, he focuses on enhancing customer satisfaction and ensuring that clients receive optimal value from the company's services. He analyzes team trends to provide actionable insights that contribute to growth and development within the organization.
Previous Experience at AT&T
Caleb Fleming has extensive experience with AT&T, having held multiple positions from 2015 to 2022. He started as a Retail Sales Associate, then progressed to Business Specialist, Retail Store Manager, and finally Assistant Store Manager. His roles involved various responsibilities, including sales management and customer service, which contributed to his expertise in the telecommunications industry.
Background in Sales and Technology
Before his tenure at AT&T, Caleb Fleming worked as a Sales Professional at Vector Marketing/Cutco Cutlery from 2010 to 2013. He also served as a Hardware Technician at Cellairis from 2012 to 2015. These positions provided him with a solid foundation in sales techniques and technical skills, further enhancing his capabilities in customer service and support.
Education and Expertise
Caleb Fleming graduated from Ferndale High School, where he completed his General Studies and earned a High School Diploma from 2006 to 2010. His educational background, combined with his professional experiences, has equipped him with a strong focus on employee development and growth within the telecommunications sector.
Role as an Ordained Minister
In addition to his work in customer success and telecommunications, Caleb Fleming has served as an Ordained Minister with American Marriage Ministries since 2016. This role reflects his commitment to community service and his creative approach to leadership, which aims to enhance team impact on the community.