Chelsea Mc Clure
About Chelsea Mc Clure
Chelsea McClure is a Support Supervisor at Brivity, where she has worked since 2021. With a background in computer technology and customer service, she transitioned from the healthcare industry to real estate technology, leveraging her skills in troubleshooting and team supervision.
Current Role at Brivity
Chelsea McClure serves as a Support Supervisor at Brivity, a position she has held since 2021. In this role, she supervises a tier-1 support team within the real estate technology sector. Her responsibilities include overseeing support operations and ensuring effective resolution of customer inquiries. Chelsea's transition from a Support Specialist to a supervisory role demonstrates her growth and expertise in the field.
Previous Experience at Thomas Health System
Chelsea McClure worked at Thomas Health System as a Computer Technician from 2015 to 2020. During her five years in this role, she gained valuable experience in hardware and software troubleshooting. This position provided her with a strong technical foundation, which she later applied in her career transition to the real estate technology industry.
Career Path at Brivity
Before becoming a Support Supervisor, Chelsea McClure was employed at Brivity as a Support Specialist from 2020 to 2021. In this role, she focused on providing assistance and solutions to customer issues. Her experience in this position contributed to her promotion to a supervisory role, where she now leads a team in delivering support services.
Education and Academic Background
Chelsea McClure is a first-generation college graduate, having earned a Bachelor of Business Administration (BBA) in Management Information Systems from Marshall University. She attended the university from 2011 to 2015, where she developed a strong understanding of business and technology principles. Her educational background supports her career in the technology sector.
Early Career at City National Bank
Chelsea McClure began her career as a Customer Service Representative at City National Bank, where she worked from 2012 to 2015. This three-year experience provided her with foundational skills in customer service and communication, which have been beneficial in her subsequent roles in technology and support.