Royce Emmanuel Panganiban
About Royce Emmanuel Panganiban
Royce Emmanuel Panganiban is an Inside Sales Executive with extensive experience in customer service, marketing, and lead generation. He holds a Bachelor's degree in Business Administration and Management from Manuel S. Enverga University Foundation and has worked in various roles across different companies since 2014.
Work at Brivity
Royce Emmanuel Panganiban has been employed at Brivity as an Inside Sales Executive since 2021. In this role, he is responsible for driving sales and managing customer relationships. His position involves utilizing his skills in communication and sales support to effectively engage with clients and promote Brivity's services.
Education and Expertise
Royce studied at Manuel S. Enverga University Foundation in Candelaria, Quezon, where he earned a Bachelor's degree in Business Administration and Management from 2009 to 2013. His educational background provides a solid foundation for his roles in sales, marketing, and customer service, contributing to his proficiency in various business applications.
Background
Royce has a diverse professional background, having worked in multiple roles across different companies. He has experience as a Marketing Specialist and Office Assistant at Stellar Properties since 2017, and has held positions in customer service and technical support at Genpact and Convergys in the Philippines. His career has spanned various sectors, enhancing his skills in customer interaction and support.
Current Roles and Responsibilities
In addition to his position at Brivity, Royce also works at Call 2 Scale as a Lead Generation specialist since 2020. He has been involved in marketing and customer service roles at Stellar Properties and has extensive experience in technical support at Genpact. His current roles demonstrate his versatility and ability to adapt to different functions within the business environment.
Skills and Proficiencies
Royce possesses strong social skills and is adept at effective communication, particularly over the phone. His proficiency in various computer applications and software is a result of his extensive experience in customer service, marketing, lead generation, technical support, and sales support. He also has experience working in a home-based setup, enhancing his adaptability in different work environments.