Abby Peterson
About Abby Peterson
Abby Peterson is a Sales Orders Manager at Brivo, with over a decade of experience in customer service and operations. She has held various roles in companies such as Jimmy John's, Vivint Smart Home, and Avalon Hills, demonstrating her skills in leadership, team management, and fulfillment.
Current Role at Brivo
Abby Peterson currently serves as the Sales Orders Manager at Brivo, a position she has held since 2022. In this role, she is responsible for overseeing the sales order process, ensuring efficient operations and customer satisfaction. Her experience in operations and team management contributes to her effectiveness in this position.
Previous Experience at Brivo
Prior to her current role, Abby Peterson worked at Brivo as a Fulfillment Coordinator from 2020 to 2021 for six months and as a Sales Orders Team Lead from 2021 to 2022 for ten months. These positions allowed her to develop expertise in fulfillment processes and team leadership within the organization.
Work History in Customer Service
Abby Peterson has over ten years of experience in customer service, which includes various roles that emphasize client relations and support. Her background includes positions at Jimmy John's, where she held multiple roles, and at Vivint Smart Home as a Billing Professional, enhancing her skills in customer interaction and service delivery.
Education and Qualifications
Abby Peterson studied at Utah Valley University, where she earned an Associate of Science degree from 2015 to 2018. This educational background provided her with foundational knowledge that supports her career in operations and management.
Leadership and Management Experience
Abby Peterson has over three years of experience in operations, shipping and fulfillment, material management, vendor management, and office management. She has managed a team for two years, demonstrating her leadership capabilities and her ability to guide and support team members effectively.