Alexandra Gold Smith
About Alexandra Gold Smith
Alexandra Gold Smith serves as the Director of Learning and Development at Brivo, where she focuses on enhancing training initiatives through comprehensive gap analyses and the application of adult learning theories. With a background in various managerial roles and a strong educational foundation in psychology, she specializes in crafting engaging training content and optimizing programs using the ADDIE framework.
Current Role at Brivo
Alexandra Gold Smith serves as the Director of Learning and Development at Brivo since 2023. In this role, she focuses on enhancing training initiatives through comprehensive gap analyses and the application of successful adult learning theories. Her responsibilities include crafting engaging training content and implementing Learning Management Systems (LMS) to improve employee and customer development.
Previous Experience at ZeroFOX
Prior to her current position, Alexandra held multiple roles at ZeroFOX from 2014 to 2018. She began as Operations Manager and later transitioned to Manager of Customer Support and Professional Services. In 2017, she became Manager of Business Systems. These positions allowed her to develop a strong foundation in customer support and operational efficiency.
Educational Background
Alexandra earned her Bachelor of Arts degree in Psychology with a minor in Health from Dickinson College, where she studied from 2006 to 2010. She furthered her education at the University of Maryland Baltimore County, obtaining a Master of Professional Studies in Industrial/Organizational Psychology. Additionally, she completed her high school education at The Park School of Baltimore.
Contributions to Shenandoah University
In 2024, Alexandra joined the Advisory Board at the School of Business at Shenandoah University. This role allows her to contribute her expertise in Learning and Development to support the institution's goals and initiatives.
Expertise in Learning and Development
Alexandra specializes in implementing Learning Management Systems (LMS) and support infrastructure to enhance training programs. She expertly applies the ADDIE framework to optimize training for both employees and customers. Her keen understanding of adult learning theories informs her approach to developing effective training content.