Mike Provencher
About Mike Provencher
Mike Provencher serves as the Head of Customer Success at Brizo FoodMetrics, where he combines customer success strategies with data analytics in the foodservice industry. He has a diverse background in sports management and various roles in customer service and sales across multiple organizations.
Current Role at Brizo FoodMetrics
Mike Provencher serves as the Head of Customer Success at Brizo FoodMetrics, a position he has held since 2021. In this leadership role, he combines customer success strategies with innovative data analytics specifically tailored for the foodservice industry. His work focuses on empowering foodservice companies by providing actionable insights that assist in the effective allocation of resources to restaurants.
Previous Experience in Customer Success and Sales
Before joining Brizo FoodMetrics, Mike Provencher worked as the Regional Sales Manager at Ragni Lighting from 2017 to 2021. His earlier roles include Trainer/Coach at Les Capitales de Québec from 2015 to 2017, and Account Representative at Ripken Baseball from 2010 to 2011. He also gained experience in operations at Pinnacle Architectural Lighting in 2010 and served as a Professional Athlete with the American Association of Professional Baseball from 2009 to 2014.
Education and Academic Background
Mike Provencher studied at Colorado Mesa University, where he earned a Bachelor of Science (B.S.) degree in Sports Management. His academic tenure lasted from 2005 to 2009, providing him with a solid foundation in sports and management principles that he later applied in various professional roles.
Experience in the Foodservice Industry
At Brizo FoodMetrics, Mike Provencher has been instrumental in leveraging web footprint analysis to generate actionable insights for foodservice companies. His expertise in data analytics plays a crucial role in helping these companies optimize their operations and improve resource allocation to restaurants.
Early Career in Ski and Sports Training
Mike Provencher began his career as a Ski Technician at Ski Butlers in Vail, Colorado, for a brief period in 2011. He later transitioned to a role as Trainer/Coach with Les Capitales de Québec, where he worked for two years, further developing his skills in training and coaching within the sports sector.