Austin Pardo
About Austin Pardo
Austin Pardo is a Business Intelligence Analyst at the Broad Institute of MIT and Harvard, where he has worked since 2022. He previously held roles as a Customer Success Engineer and Account Manager, and he has a strong interest in process improvements and creative problem-solving.
Current Role at Broad Institute
Austin Pardo currently serves as a Business Intelligence Analyst at the Broad Institute of MIT and Harvard. He has held this position since 2022, contributing to data analysis and decision-making processes within the organization. The Broad Institute is known for its focus on genomic research and biomedical science, and Pardo's role supports various initiatives aimed at enhancing research outcomes.
Previous Experience at Broad Institute
Before his current role, Austin Pardo worked at the Broad Institute as a Customer Success Engineer from 2020 to 2022. During his tenure, he focused on ensuring customer satisfaction and facilitating the effective use of the institute's resources. His experience in this role provided him with insights into customer needs and operational processes within the organization.
Professional Background in Technology
Austin Pardo has a diverse professional background in technology and customer service. He worked as a Sr. Restaurant Success Analyst at Toast, Inc. from 2019 to 2020, where he analyzed restaurant operations to enhance client success. Prior to that, he served as an Account Manager at Pixel Machinery from 2017 to 2018, managing client relationships and driving sales in the Greater Boston Area.
Interests and Hobbies
Outside of his professional responsibilities, Austin Pardo is an avid gardener, which reflects his interest in nurturing growth and development. He enjoys exploring creative problem-solving techniques, indicating a proactive approach to challenges. Additionally, he has a passion for music and cocktails, often engaging in these activities during his leisure time.