Heather Jankins
About Heather Jankins
Heather Jankins serves as the Head of Operations and Finance at the Broad Institute of MIT and Harvard, where she has worked since 2020. She has a diverse background in operational leadership across the health tech and B2B software sectors, with previous roles at Beth Israel Deaconess Medical Center and Kyruus.
Work at Broad Institute
Heather Jankins has been serving as the Head of Operations and Finance for the Data Science Platform (DSP) at the Broad Institute of MIT and Harvard since 2020. In this role, she oversees financial operations and strategic initiatives within the DSP, contributing to the institute's mission of advancing biomedical research. Prior to her current position, she held the role of Head of Portfolio Management and Customer Success at the same institute from 2019 to 2020, where she focused on enhancing customer engagement and managing project portfolios.
Previous Experience in Healthcare and Technology
Before her tenure at the Broad Institute, Heather Jankins worked at Beth Israel Deaconess Medical Center from 2012 to 2015. During this time, she held various roles, including Software Project/Product Manager and Conflict of Interest Specialist. She also served as an Office Engineer. Additionally, she worked at Kyruus, where she progressed through several positions, including Implementation Manager, Director of Implementations, and Sr. Director of Implementation from 2015 to 2018, focusing on software implementation in the healthcare sector.
Education and Expertise
Heather Jankins earned a Bachelor of Arts degree in Sociology from Dartmouth College. She is currently furthering her education at MIT Sloan School of Management, having started her studies in 2024. Her academic background, combined with her professional experience, provides her with a strong foundation in operational excellence within the B2B software and health tech sectors.
Background in Operational Excellence
Heather Jankins has a strong background in driving operational excellence, particularly in fast-paced environments characterized by high-stakes challenges. Her experience includes leading successful organizational scale-ups, transformations, and turnarounds, demonstrating her capability in managing complex projects and enhancing operational efficiency across various organizations.