John Scira
About John Scira
John Scira is a Product Support Engineer at the Broad Institute of MIT and Harvard, where he has worked since 2021. With a background in both research and technical support, he has developed a diverse skill set over his career spanning more than seven years in the technical services sector.
Work at Broad Institute
John Scira has been employed as a Product Support Engineer at the Broad Institute of MIT and Harvard since 2021. In this role, he provides technical support and assistance, contributing to the institute's mission of advancing biomedical research. His position involves addressing product-related inquiries and ensuring that users have the necessary support for their research needs.
Previous Experience in Technical Support
Before joining the Broad Institute, John Scira worked at Poppulo as a Technical Services Engineer from 2018 to 2021. His responsibilities included providing technical assistance and support to clients, enhancing user experience with the company's products. Additionally, he served as an End User Support Specialist at C3I Intelligent Systems Ltd from 2016 to 2018, where he focused on resolving technical issues for end users.
Research Background
John Scira began his career in the research field at Brigham and Women's Hospital, where he worked as a Research Technician II from 2013 to 2016. His role involved supporting various research projects, which provided him with a solid foundation in scientific methodologies. This experience allowed him to transition effectively into technical support roles, showcasing his adaptability.
Education and Expertise
John Scira studied at UMass Boston from 2008 to 2012, where he gained knowledge and skills relevant to his career. His educational background, combined with over seven years of experience in technical services, has equipped him with a diverse skill set that bridges both scientific and technical domains.
Professional Network in Greater Boston
Throughout his career, John Scira has worked in the Greater Boston Area, establishing a strong professional network. His experience across multiple companies in the region reflects his commitment to the technical services sector and his ability to collaborate effectively within the local industry.