Chandler Walker
About Chandler Walker
I strongly believe that a key foundation to success in one’s work is passion. I am immensely passionate about technology and people. I excel at identifying flaws in systems and processes while creating solutions to streamline operations in order to increase productivity. Therefore, creating a better experience for the customer and team members alike. I am an effective communicator with the exceptional ability to meet and interact with new people daily, while quickly creating a comfortable, professional rapport. As a natural leader, with years of experience leading teams and groups, I am committed to equipping team members to accomplish shared goals and directives while both challenging and supporting them. I have extensive experience working in a fast-paced and demanding support environment. Working closely with systems administration, database administration, application development, and security teams to improve overall infrastructure efficiency and reliability. I track and correlate recurring issues and work with various teams to design and implement innovative solutions to reduce service requests. • Network Administration – VeloCloud; LAN and WAN network routers; managed and unmanaged switches; Network printer mapping and maintenance • System Administration – VMware, Aria Operations, Aria Operations for Logs, Aria Suite Lifecycle; vRealize Operations, vRealize Log Insight, Lifecycle Manager, vCenter and vSphere; Photon Linux; Azure; Office 365; Exchange Online and on-premises; Microsoft Teams; RingCentral; Windows Server 2019, 2016, and 2012; Windows 10, 8, and 7; Jira; Confluence; Citrix; ConnectWise Manage, Automate (Labtech), and Control (ScreenConnect); Virtual Desktop; Remote Desktop Connection; Help Desk Management software; N-ABLE; UniTrends; Mersive Solstice; Google Apps; iOS; Android OS; Packet Tracer; and Wireshark; Servers; Desktops; Laptops; Printers; End Point Peripherals • Security Administration – Palo Alto Networks; Global Connect VPN; Okta Multi-Factor Authentication; Active Directory; Group Policy; Credential Management Speaker and teacher with an ability to address audiences comfortably Youth Camp Director for the 4 Corners Youth Encampment for 10 Years Strength Finders 1. Adaptability 2. Positivity 3. Restorative 4. Individualization 5. Arranger