Mary Mandefu
About Mary Mandefu
Mary Mandefu serves as a Helpdesk Officer at Broadreach Healthcare in Cape Town, South Africa, and at Ihm Southern Africa in Mbabane, Swaziland. She has accumulated six years of experience at Broadreach Healthcare and five years at Ihm Southern Africa.
Work at BroadReach Healthcare
Mary Mandefu has been employed at BroadReach Healthcare since 2018. In her role as Helpdesk Officer, she has contributed to the organization's operations for six years. BroadReach Healthcare is known for its focus on improving health systems and delivering healthcare solutions across various regions.
Work at Ihm Southern Africa
Since 2019, Mary Mandefu has worked as a Help Desk Officer at Ihm Southern Africa. Over the past five years, she has played a role in supporting the organization's help desk operations in Mbabane, Hhohho, Swaziland. Ihm Southern Africa is recognized for its commitment to providing effective customer support and service.
Professional Experience
Mary Mandefu has accumulated significant experience in help desk operations through her roles at both BroadReach Healthcare and Ihm Southern Africa. Her responsibilities typically involve assisting users with technical issues, managing support requests, and ensuring effective communication between users and the technical team.
Location and Work Environment
Mary Mandefu is based in Cape Town, Western Cape, South Africa, where she works at BroadReach Healthcare. Additionally, she operates in Mbabane, Hhohho, Swaziland, for Ihm Southern Africa. These locations provide her with diverse work environments and opportunities to engage with different teams and clients.