Jessica Smith
About Jessica Smith
Jessica Smith is a Case Manager at Broadstep Behavioral Health, where she has worked since 2021. She has a background in healthcare and community work, with experience in various roles including CNA and Program Manager.
Work at Broadstep Behavioral Health
Jessica Smith has been employed as a Case Manager at Broadstep Behavioral Health since 2021. In this role, she focuses on providing support and resources to individuals with severe mental illnesses. Her experience in behavioral health enables her to effectively assist clients in navigating their challenges and accessing necessary services.
Previous Employment Experience
Prior to her current position, Jessica held various roles in the healthcare and service sectors. She worked as a Team Member at McDonald's from 2009 to 2010, and as a Certified Nursing Assistant (CNA) at Bethesda Lutheran Communities from 2010 to 2011. Additionally, she served as a Program Manager at Volunteers of America from 2020 to 2022, and held a position as Wellness Director in Training at Brenwood Park Senior Living, Inc. in 2019. Her diverse work history includes roles at BrightStar Care and Home Instead as a CNA.
Education and Expertise
Jessica studied at the University of Phoenix, where she earned a Bachelor's degree in Healthcare Administration from 2010 to 2014 and a Master's degree in Healthcare Administration from 2016 to 2019. Her educational background provides her with a solid foundation in healthcare management principles, enhancing her effectiveness in her current role.
Certifications and Skills
Jessica holds several certifications, including Certified Nursing Assistant (CNA), Personal Care Worker (PCW), and Community-Based Residential Facility (CBRF). These certifications reflect her comprehensive skill set in healthcare support roles, allowing her to provide quality care and support to individuals in various settings.
Community Involvement and Personal Interests
Jessica has a strong interest in community work, particularly focused on supporting individuals with severe mental illnesses. Outside of her professional commitments, she enjoys traveling and values spending time with her children, indicating a balanced approach to her personal and professional life.