Courtney Locke
About Courtney Locke
Courtney Locke is a Service Coordinator at Broadvoice, focusing on servant-based leadership and employee development. With a background in telecommunications and a commitment to team cohesiveness, she has held various roles in the industry since 2014.
Work at Broadvoice
Courtney Locke has been employed at Broadvoice as a Service Coordinator since 2017. In this role, she focuses on servant-based leadership, emphasizing individual employee development. Her management approach prioritizes team cohesiveness and morale, which contributes to a positive work environment. Locke's responsibilities include overseeing service delivery and ensuring that customer needs are met efficiently.
Previous Experience in Telecommunications
Before joining Broadvoice, Courtney Locke worked in various roles within the telecommunications industry. She served as a Direct Order Coordinator at Tpx Communications from 2015 to 2017, where she managed order processing in Los Angeles, California. Additionally, she worked as a Service Delivery Assistant at Telepacific Communications for eight months in 2015, also in Los Angeles. Her experience in these positions has contributed to her expertise in sales administration and service delivery.
Education and Expertise
Courtney Locke studied at Orange Coast College, where she earned an Associate of Arts degree in Teaching, Early Childhood Education from 2010 to 2012. This educational background supports her focus on employee development and training. Locke possesses expertise in contract management and regulatory compliance, which are essential skills in her current role in the telecommunications sector.
Career Background
Courtney Locke's career includes a variety of roles prior to her current position at Broadvoice. She worked as a Warranty Administrator at Tustin Buick GMC for five months in 2014 and as an Independent Sales Consultant for Scentsy, Inc. from 2014 to 2015 in Meridian, Idaho. These roles have provided her with a diverse skill set that enhances her capabilities in service coordination and employee management.
Management Approach
Locke employs a progressive approach to training and achieving sales goals. Her focus on servant-based leadership reflects her commitment to fostering individual growth among employees. By emphasizing team cohesiveness and morale, she aims to create an environment conducive to high performance and collaboration within her team.