Jennifer Miller
About Jennifer Miller
Jennifer Miller is a Customer Success Manager at Broadvoice, where she has worked since 2020. She has extensive experience in customer loyalty and account management, having held a related position at Broadvoice since 2018 and previously worked in various roles in customer service and operations.
Work at Broadvoice
Jennifer Miller has been employed at Broadvoice since 2018. Initially, she served as a Customer Loyalty/Account Management Specialist for six years. In 2020, she transitioned to the role of Customer Success Manager, where she has continued to work for four years. In her roles, she focuses on enhancing customer satisfaction and loyalty, utilizing her skills to build strong relationships with clients and colleagues.
Previous Experience
Before joining Broadvoice, Jennifer Miller worked at Hexcel Corporation from 2008 to 2016 as a Process Associate in Receiving and Allocations. This position lasted for eight years and involved managing inventory and logistics processes. Additionally, she worked as a Front Desk Receptionist at Desert Flower Assisted Living for one year from 2006 to 2007 in Scottsdale, Arizona, where she was responsible for front office operations.
Education and Expertise
Jennifer Miller studied at Baptist Christian College. Her educational background complements her professional experience, particularly in customer success and account management. She possesses strong planning skills that assist in setting and achieving organizational goals, along with the ability to understand and apply new concepts efficiently.
Skills and Strengths
Jennifer Miller has demonstrated a strong ability to build relationships with both customers and coworkers. Her superior planning skills contribute to her effectiveness in her roles at Broadvoice. She is known for her capacity to understand new concepts quickly, which enhances her performance in customer success management.