Andrew Vincent
About Andrew Vincent
Andrew Vincent is an Information Technology Services Manager at Brock Solutions, where he has worked since 2021. He holds a Diploma from RCC Institute of Technology and a Bachelor of Technology from Yorkville University.
Work at Brock Solutions
Andrew Vincent has held multiple roles at Brock Solutions, a company based in Kitchener, Ontario, Canada. He served as a Customer Service Team Lead from 2013 to 2017, where he managed customer service operations for four years. Following this position, he transitioned to the role of Project Manager from 2017 to 2021, overseeing various projects during his four-year tenure. Since 2021, he has been working as the Information Technology Services Manager, focusing on IT service management and operational efficiency.
Education and Expertise
Andrew Vincent studied at RCC Institute of Technology, where he earned a Diploma from 2007 to 2010. He also attended Yorkville University, achieving a Bachelor of Technology during the same period. His educational background provides a strong foundation in technology and management, which he applies in his current role in information technology services.
Background
Andrew Vincent has a background in technology and management, with a focus on customer service and project management. His career at Brock Solutions spans over eight years, during which he has developed expertise in managing teams and projects within the information technology sector. His experience in various roles has contributed to his current position as Information Technology Services Manager.
Career Progression
Andrew Vincent's career progression at Brock Solutions illustrates his growth within the organization. He began as a Customer Service Team Lead, where he built foundational skills in customer relations and team management. He then advanced to Project Manager, where he gained experience in overseeing projects and coordinating teams. Currently, as Information Technology Services Manager, he utilizes his accumulated knowledge and skills to enhance IT service delivery.