Brianna Poché, M.A.
About Brianna Poché, M.A.
Brianna Poché, M.A., is a Technical Writer at Brock Solutions, specializing in technical documentation for industrial automation processes in airport baggage handling systems. She has a Master's degree in Technical and Professional Writing and has contributed to improving onboarding processes through her work.
Work at Brock Solutions
Brianna Poché has been employed as a Technical Writer at Brock Solutions since 2019. In this role, she focuses on creating technical documentation for industrial automation processes, specifically within the baggage handling system (BHS) at airports. Her work involves collaborating with controls engineers, software developers, and product managers to ensure that the documentation is accurate and user-friendly. Brianna's contributions have been integral to improving the onboarding process through the development of a Moodle training module, which resulted in a 2.5% increase in weekly employee utilization rates.
Education and Expertise
Brianna Poché holds a Master of Arts (M.A.) in Technical and Professional Writing from Southeastern Louisiana University, where she studied from 2017 to 2019. Prior to that, she earned a Bachelor of Arts (B.A.) in Creative Writing with a minor in Latin from the same institution, completing her studies from 2013 to 2017. Her educational background equips her with the skills necessary for technical writing and documentation, particularly in complex fields such as industrial automation.
Background
Brianna Poché has a diverse professional background that includes various roles prior to her current position. She served as an Editorial Intern at Dzanc Books for four months in 2018. Additionally, she worked at the University United Methodist Church as an Assistant Nursery Director for seven years, and held multiple positions at Southeastern Louisiana University Writing Center, including Assistant Director and Undergraduate Writing Consultant. Her early work experience includes a role as a Team Member at Chick-fil-A and as a Wireless Sales Associate at MarketSource Inc.
Project Management Skills
In her role as a Technical Writer, Brianna Poché effectively manages and prioritizes deadlines for multiple projects across different time zones. This skill is essential in ensuring timely delivery of documentation and training materials, contributing to the overall efficiency of the onboarding process and project execution at Brock Solutions.