Dan Pitman
About Dan Pitman
Dan Pitman is a software support professional with over a decade of experience in technical assistance and customer service. He has worked at various organizations, including Brock Solutions and the Electrical Safety Authority, and holds a Bachelor of Science in Mathematics and Computer Science from the University of Waterloo.
Work at Brock Solutions
Dan Pitman has been employed at Brock Solutions since 2013, where he serves in the role of Software Support. Over the course of his tenure, he has developed a strong foundation in technical assistance, contributing to the company's software support initiatives. His experience at Brock Solutions spans 11 years, reflecting his commitment to the organization and the software support field.
Previous Employment Experience
Prior to his current role, Dan Pitman held various positions that contributed to his skill set. He worked as a Customer Service Representative at the Electrical Safety Authority from 2011 to 2012. Additionally, he was a Data Entry Summer Student at Peel Children's Aid in 2000, an IT Help Desk technician at Lions Quest Canada in 2004, and a Programmer at Labtronics from 2004 to 2009. He also gained experience as a Server at Walt Disney World from 2009 to 2010.
Education and Expertise
Dan Pitman studied at the University of Waterloo, where he earned a Bachelor of Science degree in Mathematics and Computer Science from 1999 to 2003. His educational background provides him with a solid foundation in both mathematical principles and computer science, which supports his work in software support and IT roles.
Customer Service and IT Skills
Dan possesses a blend of customer service and IT skills, which enhances his effectiveness in roles requiring both technical knowledge and client interaction. His extensive experience in software support and customer service roles indicates a strong capability to address client needs while providing technical assistance.
Career in the IT Sector
Dan Pitman's career in the IT sector began in 2004, showcasing a deep understanding of the industry. With over a decade of experience in software support and related fields, he has developed a comprehensive skill set that includes technical assistance, customer service, and programming.