Jim Israel
About Jim Israel
Jim Israel is a Technical Support Manager at Brock Solutions, where he has worked since 2011. He has a diverse background in technical support, business analysis, and software development, with previous roles at various companies including Frank Cowan Company and Rogers Communications.
Work at Brock Solutions
Jim Israel has served as the Technical Support Manager at Brock Solutions since 2011. In this role, he is responsible for overseeing technical support operations and ensuring customer satisfaction. His tenure at Brock Solutions spans 13 years, during which he has contributed to the company's commitment to providing high-quality technical assistance and solutions.
Previous Employment Experience
Before joining Brock Solutions, Jim Israel held various positions in different organizations. He worked as a Business Analyst at Frank Cowan Company for 11 months from 2007 to 2008. Prior to that, he was a Technical Service Representative at Rogers Communications for one year from 2006 to 2007. Additionally, he served as a Software Developer at Nova Limited for one year from 2008 to 2009. His early career included a role as Human Resources Manager at Puresource Inc from 1995 to 2004, where he worked for nine years.
Education and Expertise
Jim Israel studied at Conestoga College from 2005 to 2008, completing a three-year program. His education has provided him with a solid foundation in technical support and business analysis, contributing to his effectiveness in his current role and previous positions.
Career Timeline
Jim Israel's career spans multiple roles and industries. He began his professional journey as a Human Resources Manager at Puresource Inc from 1995 to 2004. He then transitioned to technical roles, including a Technical Service Representative at Rogers Communications, followed by a Business Analyst position at Frank Cowan Company. He also worked as a Software Developer at Nova Limited before joining Brock Solutions in 2011.