Nia Lesley
About Nia Lesley
Nia Lesley is a Billing Specialist with extensive experience in customer relations and the financial services industry. She currently serves as the Lead Specialist for Wire Transfer Operations at KeyBank and has held various roles in credit unions and healthcare over the past decade.
Work at Brokaw Inc.
Nia Lesley has been employed at Brokaw Inc. as a Billing Specialist since October 2021. In this role, she utilizes her extensive experience in customer relations and billing processes to support the company's operations. Her position involves managing billing inquiries and ensuring accurate processing of financial transactions.
Current Roles in Financial Services
In addition to her role at Brokaw Inc., Nia Lesley serves as a Personal Advisor at Community Choice Credit Union since 2019. She has also been the Lead Specialist for Wire Transfer Operations at KeyBank since 2020. These positions highlight her expertise in member relations and financial operations within the banking sector.
Previous Experience in Banking and Healthcare
Nia Lesley has a diverse work history that includes significant roles in both the banking and healthcare industries. She worked at Beaumont Hospital as a Call Center Representative from 2013 to 2015 and held various positions at Public Service Credit Union in Michigan from 2016 to 2019, including Member Relations Specialist and Member Service Professional.
Education and Training
Nia Lesley studied at Oakland Community College, pursuing an Associate of Science degree from 2017 to 2020. She also attended Cuyahoga Community College. Her educational background supports her professional development in the financial services industry.
Industry Experience and Skills
With over a decade of experience in the financial services industry, Nia Lesley has developed a diverse skill set. Her expertise includes member relations, wire transfer operations, and personal advising. This background equips her to effectively manage customer interactions and financial transactions.