Ricardo Ernesto Lizama Castro
About Ricardo Ernesto Lizama Castro
Ricardo Ernesto Lizama Castro serves as the QA & Release Manager at Brook Health, where he has worked since 2021. He has extensive experience in quality assurance and release management, having previously held various roles at Gameloft over a span of nearly a decade.
Work at Brook Health
Ricardo Ernesto Lizama Castro has been employed at Brook Health since 2021. He holds multiple roles, including QA & Release Manager, Site Operations Manager, and Quality Assurance Team Lead. In these positions, he develops and implements quality control tests, manages the identification and resolution of bugs, and oversees release schedules and resources for third-party applications. He is also responsible for maintaining documentation related to testing procedures and Agile ceremonies.
Experience at Gameloft
Prior to his current role, Ricardo worked at Gameloft for nearly a decade, from 2007 to 2019. His roles included QA Tester, Project Manager, Lead Product Specialist, and various Submission Specialist positions across platforms such as Google, iOS, Steam, and Windows. He contributed to the training committee and led quality assurance efforts, gaining extensive experience in submission processes and quality control in the gaming industry.
Education and Expertise
Ricardo holds a Licentiate degree in Systems Engineering from Universidad Autónoma de Baja California. His educational background supports his expertise in quality assurance, release management, and technical support. He applies his knowledge in coordinating release schedules, managing Agile processes, and ensuring the quality of products through rigorous testing and documentation.
Background in Technical Support
Before his tenure at Gameloft, Ricardo worked as a Technical Support professional at Universidad Autónoma de Baja California from 2006 to 2007. This role provided him with foundational skills in troubleshooting and customer support, which he has since applied in his quality assurance and release management roles.