Ashley Taylor
About Ashley Taylor
Ashley Taylor is a Support Service Analyst 1 at Brookfield Asset Management, with a background in technical support and customer service.
Current Role at Brookfield Asset Management
Ashley Taylor is currently employed as a Support Service Analyst 1 at Brookfield Asset Management. Located at 1 Paradise Drive, Ashley's responsibilities include maintaining P.O.S systems, printers, and telecom systems. Since joining in July 2017, Ashley has been pivotal in providing comprehensive customer support and technical solutions. The role also involves analyzing, escalating, and determining the necessity of forwarding service calls to the relevant section of The Information Technology Department.
Past Employment Experience
Before joining Brookfield Asset Management, Ashley has worked in various roles across different industries. Notably, Ashley served as an Observer at the Dept of Meteorology from 2014 to 2017 at Lynden Pindling Intl. Airport. Briefly, in 2017, Ashley worked as a Sharp MFP Technician at Advanced Document Systems in East Bay St. Additional roles include a Resort Call Centre Coordinator at Atlantis, Paradise Island from 2013 to 2014, and a Messenger at Beneby Auto Service Centre from 2012 to 2013.
Educational Background
Ashley Taylor holds a Bachelors of Business Administration in Computer Information Systems with a focus on Application Programming from the College of The Bahamas, where Ashley studied from 2007 to 2012. Additionally, Ashley achieved a Diploma in Business from Nassau Christian Academy, where Ashley studied from 2001 to 2007. This educational foundation has equipped Ashley with extensive knowledge and expertise in computer programming and business administration.
Technical Expertise
Ashley possesses extensive experience in maintaining P.O.S systems, printers, and telecom systems. Throughout various roles, Ashley has continually provided comprehensive customer support and technical solutions. This technical proficiency is complemented by Ashley’s ability to effectively analyze, escalate, and determine the need for involvement from different IT sections, ensuring efficient resolution of technical issues.