Sean Lynch
About Sean Lynch
Sean Lynch is an Information Technology Specialist with a Bachelor of Science in Computer Science from Herzing University and 6 years of experience in desktop support.
Title
Sean Lynch is an Information Technology Specialist with a robust background in desktop support and IT service management.
Education and Expertise
Sean Lynch studied at Herzing University, where he earned a Bachelor of Science in Computer Science. His academic foundation in computer science equips him with the technical knowledge essential for his role in the IT industry.
Previous Experience
Sean Lynch previously worked at Brookfield Asset Management as an Information Technology Specialist. During his tenure there, he gained significant experience in diagnosing problems, conducting root cause analysis, and implementing solutions to ensure seamless IT operations.
Remote Support Expertise
Sean Lynch excels in providing remote support, utilizing various tools and technologies to effectively troubleshoot issues for remote users. His ability to address technical problems efficiently contributes to operational stability and user satisfaction.
ITIL Framework Proficiency
Sean Lynch is well-versed in the ITIL framework and applies its best practices in incident management, change management, and service request fulfillment. His adherence to these standards ensures systematic and efficient handling of IT services.
Interpersonal Skills
Sean Lynch is known for his excellent interpersonal skills. He can communicate complex technical concepts to non-technical users in a friendly and accessible manner, making him a valuable resource in any IT support team.