Winsome Mitchell
About Winsome Mitchell
Winsome Mitchell is the Manager of IT Collaboration Services at Brookfield Asset Management in Greater New York City Area, with extensive experience in SharePoint development, data analysis, and IT operations management.
Current Role at Brookfield Asset Management
Winsome Mitchell is the Manager of IT Collaboration Services at Brookfield Asset Management in the Greater New York City Area. In this role, she oversees the development and maintenance of IT collaboration tools and services, ensuring they meet the organization's needs. Mitchell is responsible for leading a team of HelpDesk and Desktop Support professionals, managing the entire lifecycle of IT projects from conception through delivery.
Previous Experience at AllianceBernstein and Alliance Capital
Before joining Brookfield Asset Management, Winsome Mitchell served as an Enterprise Product Manager at AllianceBernstein from 2009 to 2012. In this capacity, she managed product development and operations teams to deliver effective IT solutions. Prior to that, she worked for 11 years at Alliance Capital as a Client Service Manager, where she led client service operations and project teams to ensure high-quality service delivery.
Educational Background
Winsome Mitchell holds two Bachelor of Science degrees. She earned a BS in Mechanical Engineering from the New Jersey Institute of Technology, where she studied from 1996 to 1998. She also holds a BS in Physics from Seton Hall University, completed from 1991 to 1995. This educational background has provided her with a strong analytical foundation and technical expertise.
Technical Skills and Expertise
Winsome Mitchell has extensive experience in SharePoint front-end development, with proficiency in multiple versions including 2007, 2010, and 2013. She excels in leading requirements gathering sessions and JAD (Joint Application Development) sessions to align IT projects with business objectives. Her skill set includes developing comprehensive documentation such as use cases, functional and technical documents, and training materials.
Experience in Data Analysis and Problem Management
Throughout her career, Winsome Mitchell has specialized in data analysis and problem management, aiming to enhance operational efficiency. She has a proven track record in identifying and resolving issues that impact business operations, ensuring that IT services remain robust and effective. Her attention to detail and analytical skills make her adept at improving IT functions and processes.