Alejandra Ortiz Sanchez
About Alejandra Ortiz Sanchez
Alejandra Ortiz Sanchez is a Lead Technical Analyst currently working at Brooksource in the United States. She has a background in technical support and is pursuing studies in Environmental Science at Florida International University.
Current Role as Lead Technical Analyst
Alejandra Ortiz Sanchez serves as the Lead Technical Analyst at Brooksource, a position she has held since 2021. In this role, she is responsible for overseeing technical projects and providing expert analysis to ensure effective solutions. Her work contributes to the overall efficiency and effectiveness of the technical team within the organization.
Previous Experience at Brooksource
Prior to her current role, Alejandra worked at Brooksource as a Windows 10 Migration Support specialist from 2020 to 2021. During her 11-month tenure, she assisted clients with the transition to Windows 10, providing support and troubleshooting to ensure a smooth migration process.
Experience at Ascension Technologies
Alejandra served as a Desktop Support Associate at Ascension Technologies from 2018 to 2020. Based in the Jacksonville, Florida area, she provided technical support and assistance to users, resolving issues related to desktop systems and enhancing user experience.
Background with Microsoft
From 2014 to 2018, Alejandra worked at Microsoft as a Services Advisor. In this role, she provided customer support and guidance, helping users navigate Microsoft services and products. Her experience at Microsoft contributed to her technical expertise and customer service skills.
Educational Background
Alejandra Ortiz Sanchez is pursuing her education at Florida International University, focusing on Environmental Science with an emphasis on Sustainability and the Environment since 2018. She previously studied at Florida State College at Jacksonville, where she earned an Associate's degree in General Studies in 2013.