Chad Craighead
About Chad Craighead
Chad Craighead is a Technical Analyst with a diverse background in technology and customer service. He has held various positions across multiple organizations, including the U.S. Navy, and is currently employed at Brooksource in Jacksonville, Florida.
Work at Brooksource
Chad Craighead has been employed at Brooksource as a Technical Analyst since 2022. In this role, he is responsible for analyzing technical processes and systems to improve efficiency and effectiveness. His position at Brooksource allows him to leverage his background in information technology and engineering to support various projects and initiatives.
Previous Employment Experience
Before joining Brooksource, Chad held several positions in the technology and customer service sectors. He worked as a Call Center Agent at Valor Intelligent Processing for three months in 2021. Prior to that, he served as an Information Technology Field Technician at Cook Technology Corp. for three months in 2021. Additionally, he was employed by the U.S. Navy MWR as a Club Operations Assistant in 2019 and worked at Office Depot as a Sales Consultant from 2016 to 2017.
Education and Expertise
Chad Craighead studied at ECPI University, where he earned a Bachelor of Science in Mechanical Engineering Technology from 2014 to 2017. He also attended New Horizons Computer Learning Center, obtaining multiple certifications in Information Technology in 2021. His educational background provides him with a strong foundation in both engineering and IT, contributing to his current role as a Technical Analyst.
Military Service Background
Chad served in the U.S. Navy from 2007 to 2014, where he held the positions of Operations Specialist and Electronics Technician. His military service included responsibilities that enhanced his technical skills and operational knowledge. He also lived and worked in Japan during his service, holding two positions with U.S. Navy MWR in Sasebo.
Project Involvement
Chad participated in a significant project aimed at replacing hardware across Baptist Health facilities in preparation for the deployment of Epic software. This experience highlights his ability to contribute to large-scale technology initiatives and showcases his skills in project management and technical implementation.