Helen Baker

Helen Baker

Business System Analyst @ Brooksource

About Helen Baker

Helen Baker is a Business System Analyst with extensive experience in the field, currently working at Brooksource and Florida Blue in Jacksonville, Florida. She has held various positions in business analysis and management since the early 1990s.

Work at Brooksource

Helen Baker has been employed at Brooksource as a Business System Analyst since 2019. In this role, she has contributed to various projects and initiatives within the Jacksonville, Florida area. Her responsibilities include analyzing business systems and processes to improve efficiency and effectiveness.

Current Role at Florida Blue

Since 2021, Helen Baker has also worked as a Business System Analyst at Florida Blue. In this position, she focuses on enhancing business operations and system functionalities. Her work supports the organization's goals in the healthcare sector within the Jacksonville, Florida area.

Previous Experience at Kemper Corporate Services

Helen Baker served as the Lead Business Systems Analyst at Kemper Corporate Services from 2011 to 2018. During her seven years in this role, she was responsible for overseeing business analysis activities and ensuring alignment with organizational objectives in the Jacksonville, Florida area.

Entrepreneurial Experience at Jax Certified Welding Services

From 2010 to 2016, Helen Baker co-owned Jax Certified Welding Services, LLC. This entrepreneurial experience provided her with insights into business operations and management, contributing to her overall expertise in the field.

Career Background in Business Analysis

Helen Baker has a diverse background in business analysis, having held positions at various organizations. She worked as a Senior Business Analyst at Allstate Workplace Division from 2004 to 2011 and as a Scheduler at Keane for a brief period in 2003-2004. Earlier in her career, she was a Customer Service and Sales Representative at First Union National Bank from 1993 to 1995.

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