John Torres
About John Torres
John Torres is a Junior Telecom Engineer at Brooksource in Baltimore, Maryland, where he has worked since 2021. He holds a Bachelor of Science in Security and Risk Analysis from Penn State University and has experience in network performance monitoring and maintenance of Nokia networking equipment.
Work at Brooksource
John Torres has been employed at Brooksource as a Junior Telecom Engineer since 2021. He is based in Baltimore, Maryland, where he has gained experience in various telecommunications tasks. His responsibilities include performing firmware upgrades and preventive maintenance on multiple Nokia devices, such as the 7750 SRc12 and 7705 SAR series. He also monitors network performance and troubleshoots connectivity issues across different network layers. John administers and maintains a significant number of Nokia routers and switches, ensuring efficient support for SCADA and telemetry services.
Education and Expertise
John Torres studied at the University of Maryland Baltimore County, where he pursued a degree in Computer Science from 2013 to 2015. He later attended Penn State University, earning a Bachelor of Science in Security and Risk Analysis from 2016 to 2019. His educational background has equipped him with a solid foundation in computer science and security principles, which he applies in his current role as a Junior Telecom Engineer.
Previous Experience at Akimeka, LLC
Before joining Brooksource, John Torres worked at Akimeka, LLC as an IT Help Desk Specialist from 2020 to 2021. In this role, he provided technical support and assistance to users, addressing various IT-related issues. His experience at Akimeka contributed to his skill set in troubleshooting and customer service, which are essential in his current position.
Technical Skills and Responsibilities
In his role as a Junior Telecom Engineer, John Torres performs various technical tasks. He is responsible for administering and maintaining over 1000 Nokia routers and switches, which are crucial for supporting SCADA and telemetry services. John implements configuration changes to networking protocols, including IS-IS, MPLS, BGP, and VPN services, specifically for the smart grid network. His expertise in these areas enhances the reliability and performance of the telecommunications infrastructure.