Kellie Ghilain
About Kellie Ghilain
Kellie Ghilain serves as the National Service Delivery Manager at Brooksource, where she has worked since 2018. She specializes in managing delivery and recruiting strategies for major telecommunications and health insurance clients at a national level.
Work at Brooksource
Kellie Ghilain has been serving as the National Service Delivery Manager at Brooksource since 2018. In this role, she manages delivery and recruiting strategies for significant clients, including a Fortune 70 telecommunications company and a Fortune 50 health insurance provider. Her responsibilities encompass overseeing national-level service delivery and ensuring that client needs are met with tailored solutions. Prior to her current position, she held various roles at Brooksource, including Senior Technical Recruiter and Professional Technical Recruiter, where she focused on enhancing the candidate experience.
Previous Experience at University of Iowa Foundation
Before joining Brooksource, Kellie Ghilain worked at the University of Iowa Foundation from 2008 to 2012. She initially served as a Telefund Specialist for two years, where she was involved in fundraising efforts. Following this role, she became a Program Assistant, contributing to various programs for another two years. Her experience at the University of Iowa Foundation laid the groundwork for her skills in program management and client relations.
Education and Expertise
Kellie Ghilain earned her Bachelor of Business Administration (B.B.A.) from the University of Iowa - Henry B. Tippie College of Business, where she studied Accounting and Business/Management from 2007 to 2012. This educational background provides her with a solid foundation in business principles, which she applies in her current role in service delivery and recruiting. Her expertise lies in tailoring service delivery to enhance the candidate experience and meet client expectations.
Project Patriot Initiative
Kellie Ghilain spearheaded Project Patriot, a Veteran Consulting Program, during her tenure at Brooksource. This initiative involved establishing partnerships with military bases, Transition Assistant Programs, and veteran non-profit organizations in the Jacksonville market. The project aimed to support veterans in their transition to civilian careers by providing consulting services and resources tailored to their needs.