Peterson Charles
About Peterson Charles
Peterson Charles is an I.T. TDR Specialist currently employed at Brooksource in Orlando, Florida. He has a diverse educational background in health care and information technology, along with extensive experience in customer service and leadership roles.
Current Role at Brooksource
Peterson Charles has been employed at Brooksource as an I.T. TDR Specialist since 2022. In this role, he utilizes his expertise in information technology to support various projects and initiatives. His responsibilities include providing technical assistance and ensuring the efficient operation of information systems. He is based in Orlando, Florida, and has been contributing to the team for two years.
Previous Experience at SeaWorld Parks & Resorts
Prior to his current position, Peterson worked at SeaWorld Parks & Resorts Orlando as a Cashier Customer Service from 2009 to 2012. During his three years in this role, he developed strong customer service skills, which are essential in his current position as an I.T. Specialist. His experience in a high-traffic environment helped him hone his ability to communicate effectively with customers.
Military Background and Health Care Training
Peterson served in the United States Army as a Health Care Specialist from 2015 to 2018. His military training included achieving certifications such as EMT-B and Pre-Hospital Trauma Life Support. This experience provided him with a solid foundation in health care and emergency response, enhancing his ability to work under pressure and manage critical situations.
Education and Qualifications
Peterson has a diverse educational background. He studied at Broward College, where he earned an Associate of Arts and Sciences (AAS) and a Bachelor of Applied Science (BASc) in Information Technology between 2018 and 2021. Additionally, he completed various health care training programs, including Basic Life Saver and EMT-B, at the US Army Training Center and MSTC. His education equips him with both technical and health care knowledge.
Skills and Attributes
Peterson possesses a strong willingness to work flexible hours, including days, nights, and weekends. He demonstrates excellent communication skills, both orally and in writing, which are vital in his role as an I.T. Specialist. His attention to detail and ability to follow directions effectively contribute to his success in managing technical tasks and supervising personnel over his ten years of experience.