Rayan Mingo
About Rayan Mingo
Rayan Mingo is a Deployment Technician with a Bachelor's degree in Public Relations/Image Management from Texas Tech University. He specializes in validating and verifying End User Technology setups and has experience in various technical roles across multiple companies.
Work at Brooksource
Rayan Mingo has been employed at Brooksource as a Deployment Technician since 2021. In this role, he focuses on validating and verifying the End User Technology printing environment setup and functionality. His responsibilities include ensuring compliance with standard practices and utilizing the Epic HOPE tool to configure, build, and test devices according to department standards. Mingo's work contributes to maintaining operational efficiency and supporting technology deployment within the organization.
Previous Employment Experience
Prior to joining Brooksource, Rayan Mingo held several positions in the technology sector. He worked at Robert Half Technology as a Technical Consultant for seven months in 2014-2015. He then served as a Deployment Technician at Tyler Technologies for one year in 2016-2017. Mingo also worked at American Express as a Lifestyle Consultant for three years from 2018 to 2021, and at Convergys Intelligent Contact as a Technical Support Representative for two years from 2011 to 2013. Additionally, he was a Technical Support Specialist at UMC Health System for seven months in 2015-2016.
Education and Expertise
Rayan Mingo studied at Texas Tech University, where he earned a Bachelor's degree in Public Relations/Image Management. He is currently pursuing an Associate's Degree in Computer and Information Systems Security/Information Assurance at South Plains College, which he began in 2017. Mingo specializes in validating and verifying technology setups, particularly in the printing environment, and has developed expertise in conducting TDR testing and troubleshooting various devices.
Technical Skills and Responsibilities
In his current role and previous positions, Rayan Mingo has developed a range of technical skills. He conducts TDR testing, troubleshooting, and reporting on various devices, including printers, scanners, label printers, credit card readers, WOWs, cameras, and desktops. Mingo played a significant role in preparing the hospital environment for an Epic system installation by decommissioning and replacing noncompliant equipment, demonstrating his ability to manage technology transitions effectively.