Robert H.
About Robert H.
Robert H. is an Identity Engineer with a background in the United States Marine Corps and experience in computer software engineering. He currently works at Brooksource, where he manages user authentication and supports business applications.
Work at Brooksource
Robert H. has been employed at Brooksource as an Identity Engineer since 2020. In this role, he is responsible for managing multifactor and device authentication methods, including SMS, YubiKey, and Okta Push. He supports over 600 business applications in the production environment, performing daily administrative tasks such as managing permissions and correcting provisioning errors. Additionally, he manages over 7500 users, overseeing tasks related to onboarding, offboarding, and maintaining user accounts.
Education and Expertise
Robert H. studied Computer Science at the University of Rio Grande, where he earned a Bachelor of Science (BS) degree from 2014 to 2018. He also pursued studies in Computer Software Engineering, achieving an Associate of Science (AS) degree from 2016 to 2018 at the same institution. His educational background provides a strong foundation for his current role in identity management and engineering.
Background in Military Service
Before his career in technology, Robert H. served in the United States Marine Corps as a Field Artillery and Marksmanship Coach from 2008 to 2012. He was stationed at Camp Lejeune, NC, where he gained valuable experience in leadership and discipline, which has contributed to his professional development.
Previous Work Experience
Prior to his current position, Robert H. worked at the University of Rio Grande and Rio Grande Community College in various roles. He served as a Help Desk Intern for four months in 2018, where he assisted with technical support. Additionally, he was a V.A Work Study from 2014 to 2018, contributing to the institution's operations while gaining practical experience in the field of information technology.
Technical Responsibilities
In his current role, Robert H. audits system logs to detect unusual activity and informs the security group for further investigation when necessary. He serves as an internal liaison for Identity and Access Management (IAM) issues, coordinating with vendors, application owners, and security group members. He utilizes Okta workflows for applications like Advanced Server Access to provide unique UnixUIDs for users.