Samuel Vinnik
About Samuel Vinnik
Samuel Vinnik is a Senior End User Support Admin with a diverse background in IT support and customer service. He has worked in various roles across multiple companies since 2008, demonstrating a strong commitment to technology and support efficiency.
Current Role at Brooksource
Samuel Vinnik serves as a Senior End User Support Admin at Brooksource, a position he has held since 2021. In this role, he focuses on providing IT support at Providence Hospital, where his responsibilities include asset management, site surveying, and device deployment. He has developed a strong background in Active Directory management, which is integral to his daily operations.
Previous Work Experience
Samuel has a diverse work history, having held various positions across multiple organizations. Prior to his current role, he worked as a Desktop Support Technician at eXcell, a division of CompuCom Systems, for one year. He also gained experience as a Data Entry Technician at Insight Global and as a Customer Service Associate at Walgreens. His roles have spanned customer service, retail merchandising, and technical support, showcasing his adaptability in different environments.
Education and Certifications
Samuel Vinnik has a solid educational background, having studied at Christian Life College, where he achieved a degree in Theological and Ministerial Studies from 2014 to 2018. He also completed his high school education at East High School and Duluth Central High School, earning his High School Diploma. Additionally, he is self-taught in various aspects of computer technology, which led him to obtain a CompTIA A+ Certification.
Technical Skills and Tools
In his current position, Samuel utilizes tools such as ServiceNow and USMT to enhance the efficiency of IT support operations. His strong technical skills are complemented by his self-taught knowledge in computer technology, which began with a passion for dismantling and improving old family computers. This foundation has equipped him with the necessary skills to excel in his role.
Career Development and Interests
Samuel's career development reflects a commitment to continuous learning and growth in the technology field. His passion for technology has driven him to pursue various roles that enhance his technical expertise. His experience in customer service and IT support demonstrates his ability to engage with users effectively while addressing their technical needs.