Tony Miller
About Tony Miller
Tony Miller is an Incident Management Specialist with over twenty years of experience in IT and software implementation. He has held various roles in companies such as Capgemini, Change Healthcare, and Universal American, and is currently pursuing cybersecurity certifications.
Work at Brooksource
Tony Miller currently serves as an Incident Management Specialist at Brooksource, a position he has held since 2023. His role involves managing incidents to ensure minimal disruption to services and maintaining operational efficiency. Working remotely, he utilizes his extensive experience in IT to address and resolve incidents effectively.
Previous Experience at Capgemini
Before joining Brooksource, Tony worked at Capgemini as a NOC Team Lead from 2015 to 2019. During his four years in this role, based in Pensacola, Florida, he was responsible for overseeing network operations and ensuring the stability of IT services. His leadership contributed to the effective management of network incidents and service requests.
Background in IT and Healthcare
Tony has over twenty years of experience in the IT sector, with a significant focus on software implementation and installation. His career includes various roles in the healthcare industry, such as Business Analyst Manager and Application Support Specialist at Change Healthcare, where he worked from 2019 to 2023. This diverse background has equipped him with a broad skill set applicable to incident management.
Education and Certifications
Tony studied at Applied Technologies Academy, where he focused on Information Technology. In 2023, he achieved several certifications, including Security+, Network+, and Project+. He is also pursuing additional cybersecurity certifications and holds candidate status for the (ISC)² certification, reflecting his commitment to professional development in the IT field.
Hobbies and Interests
Outside of his professional responsibilities, Tony enjoys a variety of hobbies, including music, reading, gaming, and playing guitar. These interests contribute to his well-rounded personality and provide a balance to his technical career.